App and account/How can I request the closure of my Banca Profilo Account via the Tinaba App?
You can request the closure directly from the Tinaba App, in the “Settings” section.
You will need to upload a valid ID document and provide an IBAN in your name where the remaining balance should be transferred.
In the following days, our Customer Support will contact you by phone to confirm the closure — please make sure to answer our calls.