Transparency
In this section, you can access the various informational documents required by the Banking Transparency regulations and other regulations relevant to customers, regarding the services and products offered by Banca Profilo through the Tinaba App.
Pre-contractual information on remote services
Statement that the service is provided online, explanation and acknowledgment of the risks involved, specification of the customer's rights.
Information for depositors
Statement that the service is provided online, explanation and acknowledgment of the risks involved, specification of the customer's rights.
Consumer customers
Information sheet and FID (Key Information Document) on Wallet services, Current Account services, and related payment services and instruments (costs, limits, and risks of the services provided) for Consumer customers.
Minor Consumer customers
Information sheet and FID (Key Information Document) on Wallet services, Current Account services, and related payment services and instruments (costs, limits, and risks of the services provided) for minor Consumer customers.
Business customers
Information sheet on Wallet services, Current Account services, and related payment services and instruments (costs, limits, and risks of the services provided) for Business customers (non-legal entities).
Investment Services – Managed Savings
Pre-contractual information for the provision of portfolio management services.
Corporate Clients – Legal Entities
Pre-contractual documents and general terms and conditions of the wallet and business current account contract.
FATCA and CRS Information
FATCA and CRS Self-Certification: Terms and Definitions.
Guide to Using the Financial Banking Arbitrator (ABF) Portal
Explanation of how the ABF system works and its limitations, customer rights, and a list of contacts and forms required to file a claim with the ABF.
The Current Account in Simple Terms
A guide by the Bank of Italy explaining how current accounts work, their types and costs, and the rights of customers.
Consumer Rights in EU Payment Systems
A brochure by the European Commission outlining consumer rights within payment systems in the European Union.
Contract-Based Prepaid Card – Adult Customers
Information sheet for the Contract-Based Prepaid Card for Adult Customers (features, risks, and costs).
Contract-Based Prepaid Card – Minor Customers
Information sheet for the Contract-Based Prepaid Card for Minor Customers (features, risks, and costs).
Investment Account – Information Sheet
Information sheet for the Current Account linked to the Tinaba Custody (Depository) Service.
Fixed-Term Deposit Account – July 2023 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – September 2023 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – October 2023 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – November 2023 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – December 2023 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – January 2024 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – February 2024 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – March 2024 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – March 2024 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – April 2024 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – April 2024 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Usage Limits – Premium Transfers
Information Sheet on Wallet and Related Services
Fixed-Term Deposit Account – May 2024 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – May 2024 Promotion (2)
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – May 2024 Promotion (3)
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – July 2024 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – August 2024 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – September 2024 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – October 2024 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – November 2024 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – November 2024 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – January 2025 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – March 2025 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – April 2025 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – May 2025 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – June 2025 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – July 2025 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – November 2025 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – December 2025 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – Jenuary 2026 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – February 2026 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account – May-June 2026 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account June 2026 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account July 2026 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit.
Fixed-Term Deposit Account July-August 2026 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit
Fixed-Term Deposit Account September 2026 Promotion
Information Sheet and Summary Document for the Fixed-Term Deposit
Below are the disclosure documents required by the Banking Transparency regulations regarding the offer of products and services related to the payment services provided by American Express.
General Regulations
General Regulations for American Express® Charge Credit Cards.
Information Sheet, Summary Document, and General Regulations for Personal Credit Cards (Balance Payment)
Information Sheet, Summary Document, and General Regulations for Personal Credit Cards with balance payment.
Information Sheet for Supplementary Cards
Information Sheet and Summary Document for the request of Charge Cards.
Below are the information documents outlining the plans and measures adopted by Tinaba to comply with the new MiCAR regulation.
Information on compliance with Regulation (EU) 2023/1114 (MiCAR)
Information on compliance with Regulation (EU) 2023/1114 (MiCAR)